The latest issue of ‘The New Early to Rise’ newsletter has been released. The featured article is titled “A Must-Have in Any Business”.

Craig Ballantyne says, “There is nothing that can affect my day like feedback about the customer service in my fitness business. I accept that not everyone will like my products, and there’s nothing I can do about that. However, when someone is unhappy with our customer service, it causes a spike in my blood pressure and knots in my stomach.

Why?

Because this is something we control, and also because our customer service reflects my reputation as a businessman. If a customer question slips through the cracks, and this will happen from time to time when you receive thousands of requests for help, it makes you look like you don’t care about your clients. And that’s one of the worst reputations you can have as a business owner”.

Read rest of the article on ‘The New Early To Rise’ newsletter site.

‘The News Early To Rise’ Newsletter

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