In this article posted by Matt Ryan on the LockerGnome blog, we learn about one of the most under-rated features of Windows 7.

“Arguably one of the best features to be introduced in Windows 7 has been the Problem Steps Recorder (PSR)…
Essentially, Problem Steps Recorder makes a visual and text-based documentation of everything that happens on your system while you’re recording…

Problem Steps Recorder is a great way to troubleshoot a problem, or have the problem addressed by a remote technician. That isn’t where the usefulness of this application ends, however. In this article, we’ll address…”

This article in its entirety is available at LockerGnome here.

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