The latest post on ‘Mashable’ is titled “How to Turn Social Feedback into Valuable Business Data”.

Joshua March says, “You’ve set up your company’s Facebook Page and Twitteraccount, pulled together a social media team to start generating engagement, and now you’ve got a decent audience involved in conversations about your brand. Great, but where’s the real value?”.

How to Turn Social Feedback into Valuable Business Data

Mashable.com

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