The latest post on ‘Mashable’ is titled “5 Tips for Creating and Maintaining Customer Loyalty”.

Guy Nirpaz says, “Selling cloud and software-as-a-service applications is all about driving usage, adoption, and customer success—not about selling. This is obviously true for onboarding new customers, who start with a free trial and will only pay you if they like what they see. It is even more true for existing customers, who will only renew their subscription if they love what you do for them. Below are five tips on how to generate and maintain maximum customer love, in either situation”.

5 Tips for Creating and Maintaining Customer Loyalty

Mashable.com

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