‘Moving From Back Pats to Business, Social CRM Is For Real’ by Jay Baer

Jay Baer ‘s latest ‘Convince & Convert’ blog post is titled “Moving From Back Pats to Business, Social CRM Is For Real”.

Baer says, “You think social media is reaching maturity, and the whipsaw behavioral shifts that change like a Dwight Howard trade request are things of the past? Uhhh, no. Released yesterday at Blogworld New York, findings from social media behavioral researcher Tom Webster and the team at Edison Research show some shocking changes in how Americans use and”.

Moving From Back Pats to Business, Social CRM Is For Real

Jay Baer’s ‘Convince & Convert’ Blog