‘60% of Consumers Expect Brands to Respond on Social Media’ – ‘Mashable’

The latest post on ‘Mashable’ is titled “60% of Consumers Expect Brands to Respond on Social Media”.

Daniel Mickens says, “If your brand has a social media presence, consumers need to hear from you.

Almost 60% of people worldwide say they expect brands to respond to social media comments regarding service at least most of the time, according to a new report”.

60% of Consumers Expect Brands to Respond on Social Media

Mashable.com