The latest ‘Entrepreneurs-Journey’ blog post is titled “The One Key Insight You Need To Avoid A Customer Service Disaster”.

Yaro Starak says, “I’ve been listening to Dan Ariely’s “The Upside of Irrationality“, which is the follow-on book to his very popular “Predictably Irrational” that I listened to earlier in the year.

One of the chapters I just finished takes a look at our desire for revenge when we feel hard done by. Dan illustrated with plenty of examples”.

The One Key Insight You Need To Avoid A Customer Service Disaster

Yaro Starak’s ‘Entrepreneurs-Journey’ Blog

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