‘Your Customers Are Complaining. Do Something About It’ – ‘The Forrester Blog’
The latest article on ‘The Forrester Blog’ is titled “Your Customers Are Complaining. Do Something About It”.
Adele Sage says, “I’m about to start a gut renovation of my kitchen, which, of course, is an incredibly stressful — not to mention expensive – project. For cabinets, we got a recommendation for a designer at a local cabinet store. We met with her, got some great ideas, and went home to wait for the quote.
After no word for a week, we reached out for an update. Several days later, she finally called and quoted a dollar amount over the phone. I was thrown off”.
Your Customers Are Complaining. Do Something About It
The Forrester Blog
Comments are closed.
