‘An Interactive Discussion About Digital Customer Experience Strategies’ – ‘The Forrester Blog’

The latest article on ‘The Forrester Blog’ is titled “An Interactive Discussion About Digital Customer Experience Strategies”.

Stephen Powers says, ““Over the past year, we’ve been discussing — through our research and client interactions — the issues involved with digital customer experiences. What’s interesting about this particular problem is how quickly the market is changing and how the issues cut across many roles and aspects of the business. How do you build a digital experience strategy that best suits your business needs and is inclusive of the roles that have a stake in digital experience success?”.

An Interactive Discussion About Digital Customer Experience Strategies

The Forrester Blog