Jay Baer ‘s latest ‘Convince & Convert’ blog post is titled “How to Maximize Your Customer Service on Twitter″.

Baer says, “Twitter is the new channel all brands should be using to provide customer support. It allows you to provide near real-time support on a social platform, making your services more accessible and allowing other consumers to see that you are a customer-centric brand. However, it is important to monitor your performance for this channel in”.

How to Maximize Your Customer Service on Twitter

Jay Baer’s ‘Convince & Convert’ Blog

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