The latest ‘Econsultancy’ blog post is titled “Suing over an online review: is it ever a good idea?”.

Patricio Robles says, “Thanks to the internet and the rise of business reviews sites, dealing with customers has arguably never been more complicated.

Never before has it been more important to cultivate strong customer relationships and to find ways to parlay them into online reviews that, in some cases, can be powerful drivers of business”.

Suing over an online review: is it ever a good idea?

‘Econsultancy’ Blog

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