The latest article on ‘Website Magazine’ is titled “Customer Experience & the Importance of Support”.

Pete Prestipino says, “Research released last week from Oracle reveals just how essential customer experience is for driving revenue growth and differentiating a brand in a globalized economy. 

The report revealed that 81% of consumers are willing to pay more for superior customer experience, with nearly half (44%) willing to pay a premium of more than 5%”.

Customer Experience & the Importance of Support

Website Magazine

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