‘10 Platforms for Obtaining Customer Feedback’ – ‘Website Magazine’ Article
The latest article on ‘Website Magazine’ is titled “10 Platforms for Obtaining Customer Feedback”.
Allison Howen says, “To keep an e-commerce store running at peak-performance, merchants need to pay attention not only to analytics, but also to customer feedback.
While analytics are a good starting point for figuring out which site elements need to be revamped or tested, customer feedback gets straight to the point by telling merchants exactly what a site visitor liked or disliked about their shopping experience”.
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