‘15 Important Tips To Help You Keep Your Customers′ by Jay Baer
Jay Baer ‘s latest ‘Convince & Convert’ blog post is titled “15 Important Tips To Help You Keep Your Customers″.
Baer says, “You’re about to have many insightful statistics and research thrown your way, but before you dig in, let’s put the most important data point front and center: According to the Harvard Business School, increasing customer retention rates by 5 percent increases profits by 25 percent to 95 percent. This is important to consider when evaluating your own”.
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