‘Social Media for Customer Service: Just Do It!’ – ‘MarketingProfs’ Blog
The latest article on ‘MarketingProfs’ is titled “Social Media for Customer Service: Just Do It!”.
Andrew Bart says, “At work or play, social media is how we stay connected to our larger personal and professional communities throughout the day. We use social media for PR and marketing, for news and sports updates, for recruitment, for team-building and much more.
Now companies, too, are using social media. From campaign launches to senior executive videos, from positive product news to greater transparency about industry issues, social media is changing how companies approach all facets of business. More and more, it’s all in the name of better, more transparent customer service“.
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