The latest MOZ blog post is titled “6 Principles of Service Design to Help You Reach Your Customers”.

Maria Hayhow says, “One of the most commonly repeated messages in today’s online marketing is that it’s all about the users. In that respect, we have quite a bit to learn from the service industry, and this post offers six principles as your introduction to that lesson“.

6 Principles of Service Design to Help You Reach Your Customers

MOZ Blog

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