‘How Customer Service can Devastate Your Social Media Plans′ by Jay Baer
Jay Baer ‘s latest ‘Convince & Convert’ blog post is titled “How Customer Service can Devastate Your Social Media Plans″.
Baer says, “Peter Shankman – entrepreneur, author, and consultant – joins the Social Pros Podcast this week to discuss the essentials of social media customer service, including managing social media presence, balancing marketing and customer service, and empowering employees to make a difference.”.
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