Chris Tomeo says, “It’s no small feat, but a truly successful rebrand must be bold, flexible and radiate the soul of the company — the essence and resolve that drives everything from the way a product is developed to the way a customer service call is answered. Nail this and you have a chance at making real connections with your audience.

So, here are five rebranding nuggets to keep in mind:

1. WHY IS THE MOST IMPORTANT QUESTION.

Discovery phase introspection usually goes something like this: What do we provide for our customers? What are our competitors up to? Where have they been successful, and where have they failed? If we were an animal/superhero/historical figure … and so on. But those questions never cut to the root of WHY you, as a company, exist. They don’t define your spirit”.

5 Ways to Rethink the Way You Rebrand

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