Frank Gillette says, “The hype around the Internet of things was on full display over the last six weeks, with announcements and events from vendors such as ARM, Cisco, GE, IBM, Intel, PTC, and others. Much of the hype has focused on the possibility of saving lots of money because of all the new information that can help improve utilization and maintenance of expensive business assets. But in this age of the customer, where customer engagement rules, a focus only on cost savings is misplaced. When we look forward to 2015 and developments around the Internet of things we are predicting four key trends and implications for clients. Here are two of those predictions:

  • IoT customer success stories will displace “billions of devices” hype. Enough already with the Carl Sagan–like references to billions and billions of devices – we’ll finally see a focus on customer success stories about improved machine uptime, better customer experience, and new as-a-service business models”.

Internet Of Things Software Platforms Will Become The Rage In 2015

The Forrester Blog

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