Kathleen Fealy says, “Just like large brands, your small business can be the subject of news stories, blog posts, social media comments, or consumer reviews.

Monitoring what’s being said about your business helps you keep track of your online reputation, respond to comments in a timely manner, and improve your products, services and customer experience based on the feedback you receive.

Here are fifteen social media and consumer review monitoring tools worth considering. The list includes services designed for single and multi-location businesses, as well as tools for specific industry sectors, such as medical, travel, and automotive”.

15 Tools to Monitor Your Online Reputation

Web Marketing Today

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