‘What does the ideal click and collect service look like?’ – ‘Econsultancy’ Blog
Graham Charlton says, “Click and collect has now become a must have for online retailers and it isn’t just restricted to the multichannels.
So what does the perfect click and collect experience look like? Here are some examples and ideas from retailers…
Advertise it
Click and collect can be a sales driver. Customers who aren’t always available for home delivery will prefer the option of collecting from stores or other locations at their convenience.
Retailers offering the service should promote it throughout the site, in various places“.
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