‘6 Psychology Tips to Enhance Your Sales Calls’ – HubSpot
Max Altschuler says, “Once you start getting on the phones, you need to prepare psychologically. In this post, I want to share some interesting pieces of advice for running successful sales calls that are outside the norm.
The following is an excerpt from an article by my friend Vanessa Van Edwards who runs a behavior research lab and focuses on helping salespeople navigate behavioral cues. She calls it Science of People.
1) Start with a Bang
Always start a sales call with a bang. One study tried to figure out how to increase room service tips for waiters in hotels. Much to the researchers’ surprise, all the waiters had to do was start with a positive comment. When hotel guests opened their door, waiters said “good morning” and gave a positive weather forecast for the day. Just that one simple, pleasant comment increased their tips by 27%“.
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