‘How should we approach the mobile CX? #1Topic4Minutes’ – ‘Econsultancy’ Blog
Jack Simpson says, “What if we’re thinking about mobile in the wrong way?
In this short video, we use stats from Econsultancy’s Internet Statistics Compendium to explore how to overcome the challenge of merchandising on the small screen
This video is about mobile merchandising, and it includes a number of statistics and best practices to help answer the question: “What if we’re approaching mobile customer experience in the wrong way?”
It addresses issues including:
- What’s the danger in streamlined mobile commerce?”.
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