Monica Montesa says, “If your brand has a presence on social media, you’ve probably had the pleasure of dealing with some negative comments from a disgruntled customer or two.

While this might trigger the kind of anger that causes Bruce Banner to turn into the Hulk, it’s important to handle the situation appropriately and professionally.

For tips on how to handle negative feedback on social media, check out our latest episode of quick tips.

How to Handle Negative Feedback on Social Media

Aweber Blog

Sharing is caring