David Booth says, “There have been some tremendous advances in understanding the value of digital (and offline) marketing initiatives in recent years. And with everything from tracking pixels to sophisticated analytics and attribution platforms, many marketers have finally begun to use the ocean of available data to guide their marketing dollars.

For those doing this well, it means knowing just how much it costs to acquire a new lead or customer, sell a product or service, or get people to interact and engage in upper funnel activities. For those not doing this, in most industries at this point in history, it means playing catch-up just to stay competitive.

But while all of the latest tools and technologies are helping us to figure out how our different marketing channels are helping us achieve X, Y or Z and at what cost, many of them are missing a critical component to the equation: the customer or prospect“.

Why Conversion Rate Isn’t The Whole Story: Using Customer Data To Predict Value And Optimize Media Spend

Marketing Land

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