‘Feel like a Customer again’ – Usborne’s Blog Post
Nick Usborne’s latest Blog post is titled “Feel like a Customer again”.
Nick Usborne’s latest Blog post is titled “Feel like a Customer again”.
Usborne says, “Marketers think of those people who buy from their stores or their web sites as “customers”. It’s the language they use as marketers. They talk about customer satisfaction, and customer feedback.
But what do regular people feel? How do they view themselves as they walk into your store?”. Read the complete Post…
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Nick Usborne’s Blog
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