JupiterResearch has released a new research report entitled “Experience-Driven Service Expectations: The Role of Online Tenure in Customer Service Attitudes and Behavior”.


JupiterResearch has released a new research report entitled “Experience-Driven Service Expectations: The Role of Online Tenure in Customer Service Attitudes and Behavior”.

Zachary McGeary, Lead Analyst, JupiterResearch says, “Customer service must consider the impact of online tenure as the online population matures.”

JupiterResearch Report – Key Questions

Key questions the “Experience-Driven Service Expectations” report answers include:

– ‘How does consumers’ customer service contact behavior change over time?

– How do consumers’ expectations of customer service change over time?’.

Report Price: $750.00

‘JupiterResearch’ Link

JupiterResearch Report: Experience-Driven Service Expectations

About JupiterResearch

JupiterResearch provides unbiased research, analysis and advice, backed by proprietary data, to help companies profit from the impact of the Internet and emerging consumer technologies on their business. [source]

 

 

 

 

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