Forrester Research has released a new document titled “Topic Overview: Customer Experience”.


Forrester Research has released a new document titled “Topic Overview: Customer Experience”.

Forrester Research Report Summary

“Forrester’s customer experience research helps customer experience professionals and interactive marketing professionals compete effectively in a world where empowered consumers are getting harder than ever to win and keep.” Read Complete Summary…

‘Forrester Research’ Link

Forrester Research Document: Topic Overview: Customer Experience

About Forrester Research

Forrester Research, Inc. (Nasdaq: FORR) is an independent technology and market research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. For more than 23 years, Forrester has been making leaders successful every day through its proprietary research, consulting, events, and peer-to-peer executive programs. [source]

Sharing is caring