‘How To Be A Customer Diplomat’ by Dan Kennedy

Dan Kennedy’s latest blog post is titled “How To Be A Customer Diplomat”. [Blog]

Dan Kennedy’s latest blog post:

How To Be A Customer Diplomat

Dan Kennedy says, “I was in a home improvement store and asked the clerk that type of question. He said, “I think we can find what your looking for over in aisle five or six. Let’s go look.” And he went with me, found a clerk working in that area, introduced us and then went back to his work.

That’s customer service diplomacy”.

How To Be A Customer Diplomat

Dan Kennedy’s Blog