‘How Do You Deal with Customers Who Refuse to Read?’ by Alice Seba

Alice Seba’s latest blog post is titled “How Do You Deal with Customers Who Refuse to Read?”. [Blog]

Alice Seba’s latest blog post:

How Do You Deal with Customers Who Refuse to Read?

Alice says, “Recently, I received a question from a customer of my own who asked:
“How do you deal with customers who don’t read instructions but submit countless tickets asking you how to do something – urgent tickets that aren’t urgent at all.”

It’s a common problem”.

How Do You Deal with Customers Who Refuse to Read?…

Alice Seba’s Blog