Yanik Silver’s latest blog post is titled “Astonishment Architecture”. [Yanik Silver’s Blog]


Yanik Silver’s latest blog post:

Astonishment Architecture

Yanik Silver says, “For the last 2 years or so I’ve been collecting and working on something I call “Astonishment Architecture”. It’s the thinking behind creating exceptional customer experiences before, during & after each customer touchpoint”.

Astonishment Architecture…

Yanilk Silver’s Blog

 

 

 

 

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