‘New Research Benchmarks Best Practices in Listening to the Voice of the Customer’ by Alan Bechtold
Alan Bechtold’s latest blog post is titled “New Research Benchmarks Best Practices in Listening to the Voice of the Customer”. [Alan Bechtold’s Blog]
Alan Bechtold’s latest blog post:
Alan says, “Gleanster, an IT market research firm that benchmarks best practices in technology-enabled business initiatives, has announced the publication of two free “Gleansight” benchmark reports that document best practices in listening to the voice of the customer.”
New Research Benchmarks Best Practices in Listening to the Voice of the Customer…
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