‘When Is the Customer Wrong?’ by Ray Edward

‘Ray Edwards’ latest blog post is titled “When Is the Customer Wrong?”. [Ray Edwards’ Blog]

Ray Edwards’ latest blog post:

Ray says, “There’s a saying: “the customer is always right.” Really? What about:

1. A customer who wants a refund on something they clearly did not buy at your store?”.

When Is the Customer Wrong?…

Ray Edwards’ Blog