‘Conversion Optimization: Measuring Usability In The User Experience (UX) – Part 2’ – ‘Marketing Land’ Article
The latest article on ‘Marketing Land’ is titled “Conversion Optimization: Measuring Usability In The User Experience (UX) – Part 2”.
Shari Thurow says, “Many online marketers dismiss usability as a critical part of the user experience. A delightful experience requires effective and efficient goal attainment. A delightful experience also occurs on websites that are easy to use and easy to remember.
As I’ve mentioned previously, usability should take into account the following 6 elements:
- Effectiveness: Can users achieve their desired goals on your website?
- Efficiency: How quickly can users achieve their goals on your website?
- Learnability: Is the website easy to learn the first time users encounter it?
- Memorability: Can repeat visitors easily remember how to use your site?”.
Conversion Optimization: Measuring Usability In The User Experience (UX) – Part 2
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