Greg Finn says, “Earlier this year, Facebook launched “Page Plugin,” an embedded widget that promoted Facebook pages and content. This month, they announced that they’ve bulked up the functionality to do much more than simply promote content. Page Plugin can now handle messages from customers (using Messenger functionality), as well as integrating with Facebook Events.

Messaging

If you are a brand that leverages Facebook and Messenger for customer service, this integration is right up your alley. Visitors can now pen a message and instantly send to your staff and follow up using Messenger. For customers, this is a clear win — no extra contact accounts needed and contacts occurring on a platform that they are familiar with.

Posted by Facebook Developers on Tuesday, December 1, 2015

To implement messaging on Page Plugin, head over to the developer documentation for details“.

Facebook’s Page Plugin Now Lets Users Chat With Messenger & Subscribe To Events

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