Jonha Richman says, “What is the future of retail and what does 2016 have in store for retailers?

The past year has been full of change, but even more transformation is ahead. The biggest change, of course is the transformation of retailing from a solely brick-and-mortar or eCommerce experience to a multi-channel marketplace. According to PSFK’s Future of Retail 2016 report, there are 9 things retailers should do to maximize what it calls the “New Shopper Experience.” Use these retail trends tips for 2016 to do so.

Retail Trends Tips for 2016

1. Create Confidence

Provide shoppers with the tools and advice they need to discover new products and choose the best option for their own needs.

How:

Product immersion — Let customers get hands-on and test products before they buy.

Guided recommendations — Provide customized advice from expert salespeople to find the right product“.

9 Retail Trends Tips for 2016 You Need To Know Now

Small Business Trends

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