Patrick Cuttica says, “Each quarter, a brand receives an average of 9,052 inbound social messages that require a response. Any social media manager or social customer care agent knows that there’s a great deal of overlap in the Tweets a brand attracts. After all, great minds think alike—right? Your followers and fans are bound to take the words right out of each other’s mouths and ask the same questions or express similar feelings.

Whether it’s a repetitive Tweet asking what time your restaurant starts serving brunch or an influx of entries for a social campaign, crafting and managing the same response over and over again without sounding robotic or disingenuous can be time consuming.

This is where Suggested Twitter Replies from Sprout Social comes in. Available for Enterprise Plans and built on machine-learning algorithms, Suggested Replies create efficiency while maintaining authenticity and preserving your brand’s style and voice”.

How Suggested Replies Can Increase Your Social Response Rate

Jay Baer’s ‘Convince & Convert’ Blog

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