‘Maximizing Multiple Marketing Platforms for Success’ – MarketingSherpa Blog
Regina Love says, “After 35 years in the industry, Chinese Laundry, a privately held women’s footwear company, continues to expand its influence season after season.
During Internet Retailer Conference Exhibition (IRCE) 2015, MarketingSherpa’s Courtney Eckerle spoke at the MarketingSherpa Media Center with Scott Cohn, Vice President of Ecommerce, Chinese Laundry.
Scott spoke about how marketers tend to establish processes or utilize platforms that work for specific projects or campaigns, but don’t always think about how it affects our customers.
“The biggest challenge we had is that they [platforms] were perpetually out of sync. So our inventory, pricing and a whole variety of other things that a customer expects to be consistent across channels, just weren’t consistent,” he said”.
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