‘Does Ben’s Nan, the polite Googler, show us that bots are the future?’ – Econsultancy

Ben Davis says, “The search story of the week is that of ‘Ben’s Nan’.

Ben’s Nan became a Twitter sensation when Ben found that she had written ‘please’ and ‘thank you’ in her Google search, figuring she’d get a better answer that way.

Like all hack, newsjacking bloggers, it got me thinking about what this could tell us about interaction design”.

Does Ben’s Nan, the polite Googler, show us that bots are the future?

Econsultancy