Fred Giron says, “Customer experience (CX) and marketing leaders, mark your diaries! I’m excited to announce that Forrester’s CX Marketing Singapore 2016 event is less than six weeks away.

As all organizations operating in Singapore and in Southeast Asia understand, CX is fast becoming the only competitive differentiator for their business. The lines between brand, marketing, and CX disciplines are blurring as customers gain access to companies, services, and products on their own terms. How can you thrive in this dynamic environment? Start by effectively coordinating between brand, CX, and marketing teams.

We’ve filled our agenda with senior CX and marketing professionals from leading organizations across Singapore and beyond. Key topics they’ll cover include:

– Driving business results, competitive advantage, and growth by delivering the right customer experience.
– Identifying the key practices and behaviors that fuel CX innovation.
– Building and maintaining a brand in a digital world.
– Instilling an understanding of customer emotions into design experiences and branding strategy”.

Forrester’s Customer Experience Marketing Summit 2016 Is Coming To Singapore August 25th!

Forrester

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