‘3 Ecommerce Companies Rocking Their Customer Service’ – Entrepreneur
Pratik Dholakiya says, “Customer service has always been a deal breaker or deal maker for most businesses. No matter how cool your products are or how many deals you offer, your customer service representatives will determine the sale at the final stage.
It wouldn’t be too far off the mark to say that customer service affects the success, reputation, and popularity of your company. These three companies recognize the importance of customer service, especially being in the e-commerce sector, where there can be no face-to-face human interaction. They provide great service and have raving reviews to show for it.
So without further ado, let’s see which companies are dethroning Amazon and Zappos from their customer service leadership”.
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