Seth Fendley says, “Timing is everything when it comes to sales, which is why it’s so important to reach the customer at the right time, with the right message. What timing could be better to engage customers than real-time while they are viewing products/services on your website? Let’s discuss an underutilized tool called live chat and see how it can boost your business and give you a leg up on the competition.

What is live chat?

We all have come across a live chat window at some point during our online browsing. In a nutshell, it’s a customer service software that integrates with your website to initiate real time communication with visitors to your site. Live chat is extremely convenient for customers as it allows them immediate access to support, but it’s also a powerful marketing and sales tool that allows you to engage visitors to your site and start a relationship with them at the point when they’re most interested in learning more about you”.

Boost Your Business with Live Chat

HubSpot

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