‘What were the biggest UX trends of 2016?’ – Econsultancy
Ben Davis says, “Chatbots are firmly on the radar (for good or bad), along with new tools and new business processes.
Have a read of everything that stood out to our UX experts in 2016.
And to improve your skills in this area, book yourself onto one of our training courses:
- Usability and Persuasion in Ecommerce Training
- Usability and User Experience Training
- Lean UX and Agile Design Training
Chatbots get a mixed reception
Will Grant & Steff Aquarone, authors of User Experience and Interaction Design for Mobile and Web:
2016 was the year that chatbots (or ‘conversational interfaces’) went mainstream.
Apple’s Siri got new superpowers and made her way to Mac, while Amazon’s Alexa made her way into the home with the Echo device and Google integrated voice control deeper still into Android”.
Comments are closed.
