Ben Davis says, “What are the components that make a great user experience?

These components can be ordered in a hierarchy or pyramid, with the most essential at the foot and the ultimate at the top. Let’s examine this hierarchy, which is taken from Econsultancy’s Best Practice Guide: User Experience and Interaction Design for Mobile and Web.

Viability

Is the system capable of achieving the job that the user wishes to perform?

This seems a pretty basic requirement, but the user may not be trying to accomplish the task that the authors of the system intended it to be used for. For example, a ‘description’ textbox on a database system may be used for storing addresses, dates of birth, etc”.

The hierarchy of user experience components

EConsultancy

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