Entrepreneur is hosting a webinar on ‘How to Build a Customer Experience-Led Business’ on Wednesday, August 16 at 1.00 pm EDT.

The focus of the webinar is on delivering effective customer experience.

The Entrepreneur team says, “We’ll outline simple things you can do to optimize these touchpoints and give your customers experiences that are personal, engaging, and consistent across every platform—experiences that will have the biggest ROI for your business.

You’ll learn about:

1) Prioritizing the platform (don’t be a jack of all social media sites and master of none; plant your flags on the sites where your customers and prospects frequent most)

2) Common website mistakes that almost every business makes when it comes to customer experience

3) Maximizing customer engagement through Facebook and Instagram (advertising, sponsored content and live video)

4) Best practices for creating consistent, compelling content that engages customers

5) Leveraging technology to personalize the customer experience”.

‘How to Build a Customer Experience-Led Business’ Webinar

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