Improve your customer service with these examples
Providing a good customer service is the key aspect of running your business. If you want to keep your business growing, the customers should be kept happy.
HubSpot writer Sophia Bernazzani in her recent post shared the examples four brands that provide a great customer experience.
Bernazzani says, “More than half of U.S. consumers express loyalty by recommending brands to family and friends, and almost half of those consumers stayloyal to those recommended brands. And brand loyalty is important — because almost half of consumers spend more with brands they’re loyal to.
So, how can brands actually earn the loyalty of customers? How can customer service professionals consistently delight and empower customers so they not only keep coming back, but they refer family and friends to become customers, too?
To answer this question, we’ve curated a list of two B2B and two B2C brands that are established as industry leaders — and that deliver exceptional customer service. And because no two brands are created equal, we’ve distilled lessons and wisdom from each story that any customer service professional or brand can apply to their own strategies today”.
Comments are closed.
