HubSpot’s Guide to Talking to Prospects on the Phone
HubSpot has published a guide to Talking to Prospects on the Phone. This guide covers some important facets of telemarketing and offers useful tips on improving sales.
Meg Prater says, “If you’re not comfortable on the phone, sales probably isn’t the career for you. Learning how to capture and keep someone’s attention without physically being in their presence is a skill all salespeople need. It’s also a skill that demands constant practice and improvement.
This guide covers everything from pre-call preparation to sales script tips. More of a visual learner? Scroll down, or click here, to see a detailed infographic from The Gap Partnership.
Phone Sales Tips
Make Sure You’re Comfortable on the Phone
There are a few basic characteristics everyone needs in a phone-centric career like sales. Don’t have the characteristics outlined below? Either practice until you do or look for another gig.
- Enthusiasm: Be eager to discuss your client’s background, pain points, and goals. Your prospect can sense when you sound bored or uninterested and will be less willing to open up. So, ramp up your enthusiasm until you’re both excited to find a solution for their use case”.
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