The ecommerce landscape has been evolving from the era of desktops to the new app driven world. We are almost done with the 2017 and are on edge of the 2018. The new year may bring new ecommerce trends soon.

Econsultancy columnist Nikki Gilliland has compiled six ecommerce trends to watch in 2018.

Gilliland says, “Our expert commentators have already given their thoughts on 2017, so let’s take a look at what they think will get us all talking in 2018.

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Better delivery & distribution

Katie Smith, retail analysis & insights director, Edited:

As demand dwindles for in-store retail staff, the demand is shifting from the shop floor to delivery. Consumers will expect quicker (even same day) delivery, the convenience of scheduling a time, and easy return policies, which retailers will need to support without sacrificing margins”.

Ecommerce trends in 2018: What do the experts predict?

Econsultancy

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