‘Using Chatbots for Enhanced Customer Experience’ Webinar March 21
Offering best customer experience is need of the time. By doing this you can improve your customer retention graph and continue to grow sales.
Retail Dive is hosting a webinar on ‘Using Chatbots for Enhanced Customer Experience’ on Thursday, March 21, 2019 at 2.00 pm ET.
The Retail Dive team says, “Retail shoppers have more information, choice and influence than
ever before, and hundreds of other shopping marketplaces are a mere
click away.
So, what can you do to distinguish your brand from the competition?
If you want to meet your customers where, when and how they want, AI
chatbots can help.
In our new webinar, we’ll cover:
- Why traditional retail customer engagement strategies don’t work as well as they used to
- What new developments in AI and chatbots are helping retailers meet the needs of the evolving customer
- How AI will help retailers improve their customer service experience at scale”.
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