What You Should Do About Negative Online Reviews [Webinar Replay]
The ICUC team made available the replay of a recently held webinar on’What You Should Do About Negative Online Reviews’.
Watch this webinar replay to deal with the negative online reviews about your products.
The ICUC team says, “Negative reviews are tough. It’s challenging to know what to do about them, how to respond, and how many to respond to. The fact is 90% of customers read reviews before visiting or purchasing a business.
Negative or neutral reviews are almost always inevitable. While the customer is always ‘right,’ no brand or business can ensure all customers and consumers are happy 100% of the time.
It’s what you DO when you receive negative or neutral reviews that matters. That’s where your brand can showcase a truly remarkable experience. In this recorded webinar replay, we’ll take you through HOW you should respond when you receive negative or neutral reviews”.
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